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Return of goods
Do you wish to return goods? No problem.
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Return by
parcel
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Return by
forwarding agency
Returning a parcel
How it works:
Retoure – Formular ausfüllen
Fill out the form below
Retoure – Retourenschein per E-Mail
Receive returns slip via email
Retoure – Ausdrucken
Print out and stick it onto the package
Retoure – Paket verschicken
Send package
 
Request your goods return note here
Please fill out the form below and provide your complete details:

Please request your returning goods form here

Please fill out the following form and enter your details in full:
Reference number*
Product name*
* marked fields are mandatory fields

Please note that the use of the goods return note is not a prerequisite for the effective exercise of the statutory right of withdrawal for consumers.

Returning unpackaged goods

If you wish to return a larger article that is not suitable for packaging, our freight forwarder will collect the goods from your premises.

Please contact our Customer Service Center on +44 (0)1925 831636 to arrange.

We will pass your request on to the responsible freight forwarder. He will then contact you to arrange a collection appointment.